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The following is necessary to use the store: Linking Your Bandai Namco ID with a Game
Please be aware that if you proceed with the purchase process both in the app and simultaneously when you have only one attempt left, there is a possibility of being charged twice. However, in principle, we can only provide the product once, and we cannot offer refunds or compensation for double payments, so please be cautious.
Purchased items will automatically be added to your account once you go to the Shop screen in the app.
Check in-game for details about each item.
Certain items may be distributed to your gift box after purchase.
Items are acquired the very moment they are distributed to your gift box.
Some items may expire if not collected from your gift box before the deadline.
Points can only be earned and rewards can only be claimed during the eligible period shown at the top of this page.
Once the eligible period ends, any points earned will expire and rewards can no longer be claimed. Please keep this in mind.
If you earn points after claiming all available rewards, no additional rewards will be granted. Points earned in this state cannot be carried over to the next campaign.
Earned points can only be used to claim rewards. They cannot be used for discounts on purchases or for any other purpose.
It may take some time for earned points to be reflected. If they do not appear immediately, please wait a short while and reload the page.
Tap in the toolbar.
Select Add to Home Screen .
Use the shortcut to quickly access the
Bandai Namco Entertainment Web Store!
