Notes on Entering Promotion Codes
Some alphanumeric characters look similar.
Please be careful with the following combinations when entering them.
| o, O, 0 | Lowercase o, Uppercase O, and Number 0 (zero) |
|---|---|
| I, l, L, 1 | Uppercase I (India), Lowercase l (lima), Uppercase L, and Number 1 |
| z, Z, 2 | Lowercase z, Uppercase Z, and Number 2 |
| s, S, 5 | Lowercase s, Uppercase S, and Number 5 |
| b, 6 | Lowercase b and Number 6 |
| q, 9 | Lowercase q and Number 9 |
| B, 8 | Uppercase B and Number 8 |
| V, U | Uppercase V and Uppercase U |
| G, 6 | Uppercase G (Golf) and Number 6 |
| 1, 7 | Number 1 and Number 7 |
| y, v | Lowercase y and Lowercase v |
| m, n, rn | Lowercase m, n, and the combination "rn" (r + n) |
The following is necessary to use the store: Linking Your Bandai Namco ID with a Game
Please be aware that if you proceed with the purchase process both in the app and simultaneously when you have only one attempt left, there is a possibility of being charged twice. However, in principle, we can only provide the product once, and we cannot offer refunds or compensation for double payments, so please be cautious.
Rainbow Gems will be added to your account the next time you log in or access the in-game shop.
Certain items may be distributed to your gift box after purchase.
Items are acquired the very moment they are distributed to your gift box.
If the number of Rainbow Gems you have in the game exceeds a certain limit, purchases may be restricted. Please try again after spending the Rainbow Gems available within the app.
If the items are not displayed correctly, please log out and then log in again.
