Bandai Namco Entertainment Web Store

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What Is the Bandai Namco Entertainment Web Store?

The following is necessary to use the store: Linking Your Bandai Namco ID with a Game

Please be aware that if you proceed with the purchase process both in the app and simultaneously when you have only one attempt left, there is a possibility of being charged twice. However, in principle, we can only provide the product once, and we cannot offer refunds or compensation for double payments, so please be cautious.

Dragon Stones will be directly added to your in-game total when you transition to the home screen.

Certain items may be distributed to your gift box after purchase.

Items are acquired the very moment they are distributed to your gift box.

Some items may expire if not collected from your gift box before the deadline.

What Is the Bandai Namco Entertainment Web Store?

The Bandai Namco Entertainment Web Store is a service provided by Bandai Namco Entertainment that allows you to purchase in-game items.

With this service, you can purchase items at a discount over the in-game price.

*Using this service requires linking your Bandai Namco ID with the game. The items will be granted to the game account linked to your Bandai Namco ID.


*Product purchases are limited to adults only.
The criteria for adults and minors are determined based on the laws of each country.


*Please note that when game data is transferred to a different platform, any owned Dragon Stones will be lost, regardless of Dragon Stones purchased or acquired through this service.


What Is Xsolla?

Xsolla is an authorized seller for digital goods in games provided by Bandai Namco Entertainment.
For products purchased from Xsolla on the Bandai Namco Entertainment Web Store, please refer to Xsolla's support site or check the following information.

Issues Related to Payment Methods
Refunds
Unauthorized/Unrecognized Purchases

Go here to receive support for Xsolla: Support

Promotion Codes

Promotion codes can be obtained through various campaigns and events.
By entering them in the Enter Promotion Code section at the top of this site, you can receive discounts on item purchases or obtain items usable in a game.

How to Use

To use this service, you need to install the game app and register a Bandai Namco ID (free of charge).
Install here.

Registering a Bandai Namco ID (Free of Charge)

If you already have a Bandai Namco ID

If you already have a Bandai Namco ID, you can use that ID.

If you do not have a Bandai Namco ID

If you do not have a Bandai Namco ID, you can register for one using a social media account (LINE, Facebook, X [formerly Twitter]), or e-mail address.

Go here to register as a new member: Support

Step 2: Log in to the Bandai Namco Entertainment Web Store using your Bandai Namco ID.

The account information screen will be displayed after you log in.
Please verify that it is your active account before proceeding.

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How to Add a Shortcut to the Home Screen

Tap in the toolbar.

Select Add to Home Screen .

How to Add a Shortcut to the Home Screen

Use the shortcut to quickly access the
Bandai Namco Entertainment Web Store!